Submit a Ticket | Shield Business Center

Submit a Ticket - Receipt Discrepancy Report

Full Name *

Phone Number *

Email Address *

Company Name

Branch Code *

Ref. Sales Order *

Tickets without valid Sales Order reference will not be processed. Please ensure that you input the correct Sales Order number of the item for this ticket.

Discrepancy Type *

Lot/Serial?

Check this field if the product has lot/serial no.

Lot/Serial Number

Describe your concern here:

Format: Product Name/Barcode/Quantity/Remarks

Document upload

Helpdesk Team

Submit Ticket

About our team

Discrepancy Report Help Desk – Branch Deliveries

The Discrepancy Report Help Desk in Shield Drugstore Business Center is the official platform for branch personnel to report and resolve discrepancies found during the receipt of deliveries. This system ensures that all issues related to incorrect, missing, or damaged items are properly documented and addressed promptly.